Privacy Policy
Welcome to Amazon Design Agency (referred to as "we", "us", "our", or "ADA"). We design conversion-first creative systems on Amazon—including listing images, A+ content, storefronts, and brand stories.
As a professional B2B service partner, we treat the data you share with us as highly confidential. This Privacy Policy details exactly how we collect, store, secure, use, and transfer your company and personal data when you visit our website, submit brand briefs, request audits, or engage our design services.
By using our website, initiating a creative audit, or contracting our design systems, you agree to the collection and use of information in accordance with this policy.
Information we collect
We collect specific, non-abstract data to fulfill your design packages, verify store qualifications, and maintain operational communications. We do not engage in generic data aggregation.
1. Direct Information You Provide to Us
- Contact Information: Your name, corporate email address, phone number, and company name when you request a free audit, sign up for a design package, or contact us.
- Creative & Listing Data: Product ASINs, live Amazon storefront links, design brief specifications, copy ideas, logo files, lifestyle raw images, package designs, and brand guidelines you share to initiate creative designs.
- Billing & Account Information: Invoice details, corporate billing address, and VAT/tax IDs.
2. Automated Data Collected During Website Navigation
- Device & Visit Metrics: IP address, browser type, operating system, page response times, dwell time on portfolio assets, and navigation paths across our website.
- Interaction Data: Mouse clicks, scrolls, tab selections (such as category filters selected inside our portfolio gallery), and form submissions to help optimize page latency and utility.
How we use your information
We use your data strictly to execute design services, deliver insights, and handle B2B interactions. We do not use vague marketing justifications.
- Fulfilling Design Packages: We analyze your ASINs, product listings, and raw image assets to create compliant main images, infographics, A+ content grids, and storefront interfaces.
- Delivering Free Creative Audits: We map your current listing images against conversion benchmarks to highlight visual friction points.
- B2B Client Communications: Sending design review links, processing revision requests, mailing invoices, and sending project updates.
- Fulfilling Legal Compliance: Validating copyright ownership of assets you submit and adhering to tax regulations.
- Enhancing Page Performance: Analyzing click rates on portfolio categories to scale server resources and design popular layouts.
Cookies & tracking
We use lightweight tracking mechanisms to understand user interest in our design examples and make your site navigation seamless.
- Essential Cookies: Required to maintain site navigation, security features, and form states. Disabling these may disrupt page functionality.
- Performance & Interaction Cookies: Track how visitors interact with our portfolio layout, which categories (e.g., A+ Content vs. Storefront) are clicked, and page load speeds. This helps us optimize performance.
- Marketing & Attribution Cookies: Record how you reached our website (e.g., through an ad campaign or search engine) to measure marketing efficiency.
- Management Options: You can configure your browser to block or delete cookies. However, this may cause some parts of our website, such as interactive filters, to function slowly.
Third-party services
We integrate with trusted, enterprise-grade third-party systems to manage design deliverables and collaborate on workflows. Each service operates under strict confidentiality protocols.
| Service Name | Purpose | Data Shared |
|---|
| Figma | Design drafts and reviews | Design briefs, comments, name / team email for collaboration |
| Slack / ClickUp | Project management and updates | Briefs, asset files, and status chat communications |
Data sharing & disclosure
We do not sell, rent, trade, or distribute your corporate data or product briefs to third parties for advertising or commercial purposes. We only share information in the following limited situations:
- To Verified Service Providers: Subcontractors, billing processors, and communication tools working under confidentiality agreements to help deliver our design packages.
- For Legal Safeguards: If required to comply with court orders, regulatory inquiries, or to enforce copyright compliance on assets designed by ADA.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your corporate details would be transferred under strict non-disclosure terms to the succeeding entity.
Data retention
We store your information only for as long as necessary to complete your design projects, resolve revisions, and meet tax or legal requirements.
- Client Project Briefs & Design Source Files: We retain raw Figma files, high-resolution renders, and creative briefs for two (2) years from delivery, allowing you to request minor updates, format conversions, or extensions without re-submitting files.
- Communication & Contact History: Retained for the duration of our business relationship plus three (3) years to handle follow-up audits and customer support.
- Billing & Financial Records: Retained for seven (7) years in accordance with corporate tax regulations.
Your rights
Depending on your jurisdiction (such as GDPR, CCPA, or UK Data Protection Act regulations), you hold the following rights regarding the personal data we store:
- Right of Access: You can request a clear report of all personal or corporate details we store about you.
- Right of Rectification: You can correct outdated contact info, billing addresses, or listing details.
- Right of Erasure ("Right to Be Forgotten"): You can request that we permanently delete all contact histories, billing records, and design project files from our systems, subject to legal tax retention limits.
- Right to Data Portability: Request that we export your project details and deliver them to your team in structured formats.
- Right to Opt-Out: Decline marketing emails or revoke access permission to your Seller Central account at any point.
Children's privacy
Amazon Design Agency is an exclusive B2B service designed for active Amazon brand owners, e-commerce managers, and corporate sellers. We do not provide services to, or deliberately collect details from, individuals under 18 years of age.
If we discover that a user under 18 has submitted contact details or brand briefs, we will purge the data from our records immediately.
Changes to this policy
We update this Privacy Policy periodically to reflect changes in our design workflows, Seller Central guidelines, or data protection laws.
- Notification of Changes: When updates occur, we will adjust the "Last Updated" date at the top of this document.
- Major Updates: For changes that materially impact how we handle your briefs or data access, we will send an email notification directly to active client representatives.
- Ongoing Review: We recommend reviewing this document periodically to stay informed about how we safeguard your brand assets.
Contact us
If you have questions about this policy, want to request an export of your information, or request a complete wipe of your design source files, please contact us directly:
